<!-- Welcome to the Help and Support category
Before posting, we kindly request you to:
1. Check for other reports/issues to avoid duplicates!
2. Add enough information so that the community can help. Things like version number, device, etc..
3. Try and place you post in the appropriate category/tags of the forum. For example:
--- Do you have a general question? Add the "question" tag
--- Some thing more specific about myVolumio/tidal/qobuz/spotify specific? Add the appropriate tags..
Hi
I have iphone xr and can not connect too primo
Only searching, and when i type ip adress , i get only error message
Help please
Hi! I replied directly to your comment in the product page 
Where is a product paige?
This is what I wrote:
There is a new iOS app which is way more solid now. Update the app on iOS. For it to work best, do update also your Primo software.
Let me know!
I did dowload factory reset via usb
and i get primo on my app