Volumio frequently stops playback in middle of Tidal track

MyVolumio MyVolumio Help and Support
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1

Volumio Information

Volumio Version: v<2.917>
Hardware: Raspberry Pi4 2GB
DAC: Topping D70s MQA

Hi

I use my volumio pi to stream Tidal through Tidal Connect. The pi is connected to wifi and powered through the official raspberry pi 4 power supply. Since the previous version, my volumio regularly stops playing tracks somewhere in the middle (MQA or no MQA). I then cannot access it anymore through volumio.local or through the app.

Installing the new version worked for a while (I remember using it for a whole day without issues), but now the same issue recurrs.

Solutions are sometimes restarting the Pi (through simply unplugging and replugging it - which is probably not the right way to do it), or reflashing the SD. None of these solutions help though. After a while (usually two or even one track later) it will run into the same problem.

What can be the problem? Wifi issues (my chromecast has none though), SD card issues, power supply issues? How can I troubleshoot this?

------Update 25/10
Happened also with Webradio. Restarted the pi and took a log.
Definitely a wifi issue then?
http://logs.volumio.org/volumio/jhgudPj.html

2

Considering you mention it happens frequently, could your do a log immediately after it happened?
Howto: Send a log
Could be something local, the log would show relevant information

3

Yeah, waiting for a log also to techsupport at volumio dot org

Could be very useful!

Thanks

Davide
VOLUMIO TECH SUPPORT

4

Thank you very much for getting back to me.

I cannot send the log immediately after, since the problem coincides with not being able to connect to volumio.local. I had volumio.local/dev open while trying it out, but couldn’t send the log after the problem recurred. (It just shows “Sending log, please wait”.)

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image873×104 4.11 KB

I anticipated this by keeping a live log. Perhaps this is of some help? It’s me playing a couple of tracks through Tidal Connect before it stopped.

Starting Live Log…
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CALLMETHOD: system_controller system enableLiveLog true
info: CoreCommandRouter::executeOnPlugin: system , enableLiveLog
info: Launching a new LiveLog session
info: Tunnel connection is inactive, restarting it
info: Starting Tunnel 1
info: Starting Tunnel Connection Checker
volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/systemctl restart sshtunnel.service
pam_unix(sudo:session): session opened for user root by (uid=0)
Stopping MyVolumio SSH Tunnel…
received signal to exit (15)
Starting MyVolumio SSH Tunnel…
Started MyVolumio SSH Tunnel.
------------------------------------ BT MESSAGE: BT STATUS: running
BT PLUGIN MESSAGE: Playing: false
BT PLUGIN MESSAGE: VOLATILE: tidalconnect
BT PLUGIN MESSAGE: STATE:undefined
------------------------------------ BT MESSAGE: BT STATUS: waiting
BT PLUGIN MESSAGE: Playing: false
BT PLUGIN MESSAGE: VOLATILE: tidalconnect
BT PLUGIN MESSAGE: STATE:undefined
pam_unix(sudo:session): session closed for user root
port set to 0, monitoring disabled
starting ssh (count 1)
ssh child pid is 2054
info: Remote SSH Started
info: CoreCommandRouter::volumioGetState
Warning: Permanently added ‘[eu4.myvolumio.org]:2222,[167.172.103.77]:2222’ (RSA) to the list of known hosts.
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
Starting Cleanup of Temporary Directories…
------------------------------------ BT MESSAGE: BT STATUS: running
BT PLUGIN MESSAGE: Playing: false
BT PLUGIN MESSAGE: VOLATILE: tidalconnect
BT PLUGIN MESSAGE: STATE:undefined
Started Cleanup of Temporary Directories.
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
VTCS: PCM: plughw:5,0 RATE: 44100 FORMAT: S16_LE CHANNELS: 2 PERIODSIZE: 4096 BUFFERSIZE: 32768
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: Pushing metadata
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo
info: CoreCommandRouter::servicePushState
info: CoreStateMachine::pushState
info: CoreCommandRouter::volumioPushState
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , saveDeviceInfo

5

Happened also with Webradio. Restarted the pi and took a log. Added to initial post.
Definitely a wifi issue then?
http://logs.volumio.org/volumio/jhgudPj.html

6

Hi!

As MyVolumio user I remember you the direct email support : techsupport at volumio dot org

Anyway, I’ll go in depth with the attached log.
Please forward your post to the above email address for follow up.

Thanks

Davide
VOLUMIO TECH SUPPORT