Upgraded Spotify account to Premium Family now broken

Volumio Development Bug reports
#1

Without changing a thing on my Volumio install or hardware I simply upgraded my Spotify Premium to Spotify Premium Family. Now I can’t get the Spotify plugin to work anymore. It connects and shows Active, but search results do nothing, won’t let me see my playlists or anything. I tried doing factory reset, reinstalling plugin, nothing works. Is this a known issue with a fix? So far my search hasn’t turned up an answer.

Thanks,
David

#2

Did you upgraded and added a facebook login?
Could you please paste here the result of

sudo journalctl -f

just after the system starts?

#3

Sorry but I’m a complete noob and never did anything outside of Volumio UI. Just what is the process for logging into the OS to run that command?

#4

mediatemple.net/community/produ … our-server

User and password is: volumio

PS: On which Volumio version are you?

#5

Thanks. We are on Volumio 2.031.

Here is what I got:
___
/_ \ __
__ __ //\ \ __ __ ___ ___ /_\ ___
/\ /\ \ / __\\ \ \ /\ \/\ \ /' __ __\/\ \ / __
\ \ _/ |/\ \L\ \\ _\ \ _\ /\ /\ /\ \ \ /\ \L\
\ _/ \ _//_\ _/\ _\ _\ _\ _\ _/
// // // // /////////___/

         Free Audiophile Linux Music Player - Version 2.0

      C 2015 Michelangelo Guarise - Volumio Team - Volumio.org

Volumio Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
volumio@volumio:~$ sudo journalctl -f
– Logs begin at Mon 2016-12-05 16:25:19 UTC. –
Dec 05 16:27:34 volumio systemd[1117]: Starting Default.
Dec 05 16:27:34 volumio systemd[1117]: Reached target Default.
Dec 05 16:27:34 volumio systemd[1117]: Startup finished in 2.943s.
Dec 05 16:27:34 volumio systemd[1]: Started User Manager for UID 1000.
Dec 05 16:27:34 volumio sshd[1112]: lastlog_openseek: Couldn’t stat /var/log/las tlog: No such file or directory
Dec 05 16:27:34 volumio sshd[1112]: lastlog_openseek: Couldn’t stat /var/log/las tlog: No such file or directory
Dec 05 16:27:40 volumio volumio[1046]: 2016-12-05 16:27:40 [SPTF] 16:27:40.876 E [ap:4210] ChannelError(1, 1, playlist)
Dec 05 16:27:40 volumio volumio[1046]: 2016-12-05 16:27:40 [SPTF] 16:27:40.927 E [ap:4210] ChannelError(2, 0, playlist)
Dec 05 16:27:48 volumio sudo[1130]: volumio : TTY=pts/0 ; PWD=/home/volumio ; US ER=root ; COMMAND=/bin/journalctl -f
Dec 05 16:27:48 volumio sudo[1130]: pam_unix(sudo:session): session opened for u ser root by volumio(uid=0)
Dec 05 16:27:51 volumio volumio[1046]: 2016-12-05 16:27:51 [SPTF] 16:27:51.191 E [ap:4210] ChannelError(0, 1, playlist)
Dec 05 16:27:59 volumio dhcpd[952]: DHCPDISCOVER from b8:27:eb:55:96:99 (volumio ) via wlan0
Dec 05 16:27:59 volumio dhcpd[952]: DHCPOFFER on 192.168.211.6 to b8:27:eb:55:96 :99 (volumio) via wlan0
Dec 05 16:28:11 volumio volumio[1046]: 2016-12-05 16:28:11 [SPTF] 16:28:11.315 E [ap:4210] ChannelError(1, 1, playlist)
Dec 05 16:28:11 volumio volumio[1046]: 2016-12-05 16:28:11 [SPTF] 16:28:11.350 E [ap:4210] ChannelError(0, 1, playlist)
Dec 05 16:28:16 volumio volumio[1046]: 2016-12-05 16:28:16 [SPTF] 16:28:16.472 E [ap:4210] ChannelError(0, 0, playlist)
Dec 05 16:28:41 volumio volumio[1046]: 2016-12-05 16:28:41 [SPTF] 16:28:41.646 E [ap:4210] ChannelError(0, 1, playlist)

#6

Does the above information help?

UPDATE: Well we eventually got it working again. Not sure what the fix was but we upgraded to 2.041 and selected “HifiBerry DAC” as device instead of “HifiBerry Amp”.

#7

hi,

I have been using Volumio with Spotify plugin for last few months with no issues. I took out a 3 month trial and all worked fine. It continued to work fine once the 3 month trial expired and I went onto a premium paid account. Since then I have upgraded to Premium Family and the Spotify menu option has disappeared from Volumio.

  • I have tried going to Plugins/Installed Plugins/Spotify Settings and clicking Login - this fails with error “Spotify Login Failed - please check username and password”. I am using the numeric account number to login, not email address.
  • I have used exact same credentials to login to Spotify website with no issues - I have also double checked once logged in that in my Account, my plan is Spotify Premum Family.
  • I’ve also tried resetting my password on Spotify and updating the password in Volumio plugin settings.
  • I’ve verified that the username and password are correct in spopd.conf
  • I’ve generated the log file from a fresh boot of the Pi and going straight into spotify plugin login - see excerpt from log below - which says user needs a Premium account, but as per above I do have premium family.
  • I also tried uninstalling and re-installing the plugin, with no success

Is this an issue with the plugin not recognising premium family accounts, could Spotify have changed or broken their API for premium family accounts? Not sure what the way forward with this is?

I am also seeing additional error in logs like this, not sure if this is relevant: -
May 31 13:02:16 volumiohifi volumio[923]: error: SPOP command error: Error: connect ECONNREFUSED 127.0.0.1:6602

May 31 13:02:23 volumiohifi volumio[923]: info: SpopD Daemon Started
May 31 13:02:23 volumiohifi volumio[1170]: 2022-05-31 13:02:23 [SPTF] 13:02:23.834 I [offline_authorizer.cpp:297] Unable to login offline: no such user
May 31 13:02:23 volumiohifi volumio[1170]: 2022-05-31 13:02:23 [SPTF] 13:02:23.843 I [ap:1752] Connecting to AP ap.spotify.com:4070
May 31 13:02:23 volumiohifi volumio[1170]: 2022-05-31 13:02:23 [SPTF] 13:02:23.915 I [ap:1226] Connected to AP: 104.199.65.124:4070
May 31 13:02:24 volumiohifi volumio[1170]: 2022-05-31 13:02:24 [SPTF] 13:02:24.160 E [ap:3953] Connection error: 409
May 31 13:02:24 volumiohifi volumio[1170]: 2022-05-31 13:02:24 [WARN] Login failed: User needs a premium account
May 31 13:02:24 volumiohifi volumio[1170]: 2022-05-31 13:02:24 [ERR ] Could not get the playlist container.
May 31 13:02:24 volumiohifi systemd[1]: spop.service: Main process exited, code=killed, status=5/TRAP
May 31 13:02:24 volumiohifi systemd[1]: spop.service: Failed with result ‘signal’.

#8

Still wrong thread…

Here is what you are looking for

#9

thanks @Wolfman74