Update Issues - Factory reset not working

Help and Support Help
1

Dear Volumio,

I was trying to update my Volumio which was installed by Allo when I got this player, but after I clicked “Update Now”, it popped up " System Software Integrity check failed, manually edited files were detected. System Software Update is not possible under these circumstances. Please execute a Factory Reset or Delete User Data, then retry."
In fact, I never edited files. I therefore executed a Factory Reset, but still didn’t work. It still popped up the same message. What should I do for the next step?

William

Volumio Information

Volumio Version: 2.853
Hardware: Allo Boss player
DAC: Allo Boss DAC

2

after altering files you have to re-install all from the begining.

3

I’ve never used it myself but maybe you should also disable ssh

https://volumio.github.io/docs/User_Manual/SSH.html

4

Not working…it seems that I should flash my SD card to the updated version…Still not sure why this happened…I was planning to buy the annual plan of Volumio but now I become hesitant…

5

Hi aphei316, you may not have altered any system files, but Allo may well have done so in the version of Volumio that was orginally installed on your device.