No USB Audio on PC installation

Installed the PC version of Volumio, everything is up and looks great, however when I’m connecting the USB audio, i get a message “failed to open audio output”. The playback settings don’t show “USB Audio”, just “Audio”, not sure if it is important or not.

The same setup worked fine on a raspberry pi.

Hi, could you login (ctrl-F1 if you are in kiosk mode) and do aplay -l sudo journalctl -b
and show us what you got?

– Gé –

After a few restarts I was able to hear sound coming out.

I then did the usual test, I turned off the USB DAC during playback and then started it again. No sound after that.

Audio was 96khz when working, after USB DAC reboot it was stuck on 48khz.

The commands you requested for did not change between modes.

volumio@volumio:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: Audio [USB2.0 High-Speed True HD Audio], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Audio [USB2.0 High-Speed True HD Audio], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

volumio@volumio:~$ sudo journalctl -b
-- Logs begin at Fri 2017-02-03 19:58:14 UTC, end at Fri 2017-02-03 20:02:21 UTC. --
Feb 03 19:58:14 volumio systemd-journal[353]: Runtime journal is using 4.0M (max allowed 30.0M, trying to leave 261.2M free of 1.6G ava
Feb 03 19:58:14 volumio kernel: Initializing cgroup subsys cpuset
Feb 03 19:58:14 volumio kernel: Initializing cgroup subsys cpu
Feb 03 19:58:14 volumio kernel: Initializing cgroup subsys cpuacct
Feb 03 19:58:14 volumio kernel: Linux version 3.18.25 (x86@VolumioOS) (gcc version 4.9.2 (Debian 4.9.2-10) ) #1 SMP Thu May 12 21:00:57
Feb 03 19:58:14 volumio kernel: Disabled fast string operations
Feb 03 19:58:14 volumio kernel: e820: BIOS-provided physical RAM map:
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ebff] usable
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x000000000009ec00-0x000000000009ffff] reserved
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000000e4000-0x00000000000fffff] reserved
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000dbf8ffff] usable
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000dbf90000-0x00000000dbf9dfff] ACPI data
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000dbf9e000-0x00000000dbfcffff] ACPI NVS
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000dbfd0000-0x00000000dfffffff] reserved
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
Feb 03 19:58:14 volumio kernel: BIOS-e820: [mem 0x00000000fff00000-0x00000000ffffffff] reserved
Feb 03 19:58:14 volumio kernel: Notice: NX (Execute Disable) protection cannot be enabled: non-PAE kernel!
Feb 03 19:58:14 volumio kernel: SMBIOS 2.5 present.
Feb 03 19:58:14 volumio kernel: DMI: System manufacturer System Product Name/AT3N7A-I, BIOS 0216    10/12/2009
Feb 03 19:58:14 volumio kernel: e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
Feb 03 19:58:14 volumio kernel: e820: remove [mem 0x000a0000-0x000fffff] usable
Feb 03 19:58:14 volumio kernel: e820: last_pfn = 0xdbf90 max_arch_pfn = 0x100000
Feb 03 19:58:14 volumio kernel: MTRR default type: uncachable
Feb 03 19:58:14 volumio kernel: MTRR fixed ranges enabled:
Feb 03 19:58:14 volumio kernel:   00000-9FFFF write-back
Feb 03 19:58:14 volumio kernel:   A0000-BFFFF uncachable
Feb 03 19:58:14 volumio kernel:   C0000-CFFFF write-protect
Feb 03 19:58:14 volumio kernel:   D0000-DFFFF uncachable
Feb 03 19:58:14 volumio kernel:   E0000-EFFFF write-through

Hi, the commands were not supposed to change anything, just to show me what is happening on your machine.
The part I was interested in was the “journalctl -b” which you only showed the first page from.
Redirect it to a file and upload it please, without it I can only guess (and I’m not good at that).

– Gé –

The zip is attached.

Thanks again!
journalctl.zip (27.1 KB)

@odedia,
just as a feedback. I looked at your logs and have not seen anything abnormal yet, but will continue…
– Gé –

Thank you.

I am uploading an updated log along with a sceenshot of what I’m seeing on screen. Note that I still have only one choice in the UI dropdown (“Audio”).

Thanks
log.zip (5.48 MB)

Then Audio is your USB card, we can see it from the logs you posted.
Why are you turning off and on the USB DAC?
Just leave it on, and select audio…

I guess that’s a possibility… just feels pointless waste I guess. My DAC is rack-mounted and probably takes a good bit of power.

Regardless, this time audio didn’t work even though I booted the machine when the DAC was on.

Update: new DAC, still the same issue. Now I can just not get it to play at all (although in the past it worked occasionally with this DAC).

I think the problem is with volumio controls. I don’t have any volume control on my DAC (PS Audio Nuwave DSD), it is connected to a a preamp for volume. I also want to disable volume in volumio itself.

I am getting the errors below when selecting hardware or none volume control.
IMG_0172.PNG

Try to select jack as output and save. Save mixer. Now select your dac and save. Save mixer.