MyVolumio broken since Update to Volumio 3

MyVolumio MyVolumio Help and Support
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#1

Hi everyone,

today I updated my Raspberry Pi 3 to Volumio 3.165 via OTA update. The update itself and the configuring wizard went fine. But since then I am not able to login to myvolumio account and hence I am not able to use Tidal integration.

On login attempt, the UI directly within less than a second throws a general Error: ‘Error: A network error (such as timeout, interrupted connection or unreachable host) has occurred.’ I opened the /dev page and activated live log to fetch a more specific error from the log, but the log does not list a login attempt at all. It seems the system does not even try to send out the query.

The network/internet connection of the Pi is fine though as web radio stations play correctly.
The myvolumio credentials are also fine, I am able to login through myvolumio.org

Any ideas on how to debug this?

Best
Philipp

#2

Got the same errormessage yesterday. But switching from the Volumio hotspot to my normal cable network solved it. Started volumio.local and everything was fine.

1 Like
#3

Based on your answer, I tried connecting to Volumio through volumio.local instead through the IP address. It worked this way, which is rather strange I think.

#4

Prob you need to reconfigure the wifi settings in the Network section

#5

I did the Volumio 3 update last night and the wifi setup was completely removed . I had to connect the Primo I have with an ethernet cable to my network to key back in the wireless network and password.

I understand having to reinstall the plugins but it was a hassle to reconfigure the wireless network settings
again.

#6

This was explained during the update, the OTA update resets all settings to “factory”.

#7

to be honest…what kind of hassle can it be to connect to wlan?

#8

I had recently signed up as a “Virtuoso” My Volumio member. Have the premium memberships changed with Volumio 3?

#9

Yes they did. As far as I understood, Virtuoso is not on sale anymore, but existing customers can keep this plan. Featurerwise its somewhere between the new free and premium tiers. This was explained somewhere in a blog post by the volumio team.
I’m not sure yet if I should like or dislike this change. Premium is a rather hefty price increase compared to virtuoso and I don’t need most of the features, free on the other hand does not support tidal integration. So hopefully I can keep my virtuoso subscription for a while…

#10

It’s not a big hassle to reconfigure wlan, you’re right here. What I don’t understand why I was not able to connect to myvolumio when opening the webfrontend of volumio through the local ip address of the pi while I was able to connect when opening the webfrontend through volumio.local address. This seems like a weird bug to me, but as long as this affects anybody else I guess it’s related to some plugins or settings in my browser.