Lockedout of MyVolumio Account

Did not get confirming email at registration.
Attempted to login to account. Error reply is : No account; may be deleted (my words).
Attempted to reset password. Error reply is: Account already in use (my words).
Please delete My Volumio account so that I may retry.
Thanks in advance for your help.

Hi, please write to us at support at volumio dot org , so we can see what is your email address

I have done as requested. Awaiting go ahead to attempt login.