Is Spotify available during trial period?

Help and Support
1

Hi,
I’ve just signed up for premium account with 1 month trial. The the card will be charged for the first time in 30 days. I can’t log in on Volumio so far.

System is updated, plugin installed.
Regards,
Kris

2

Email to techsupport@volumio.org for help requests

3

Would you share some system logs please?

Preferable from a fresh reboot, with minimal steps to reproduce the problem :slight_smile:

PS: Spotify is a free community plug in, so you don’t need premium to use it…

4

Here are the logs.
http://logs.volumio.org/volumio/NzzRqzv.html
Regards

5

Your login to Spotify is failing:

Nov 22 22:30:47 volumio volumio[1135]: 2021-11-22 22:30:47 [SPTF] 22:30:47.915 I [offline_authorizer.cpp:297] Unable to login offline: no such user
Nov 22 22:30:47 volumio volumio[1135]: 2021-11-22 22:30:47 [SPTF] 22:30:47.921 I [ap:1752] Connecting to AP ap.spotify.com:4070
Nov 22 22:30:47 volumio volumio[1135]: 2021-11-22 22:30:47 [SPTF] 22:30:47.961 I [ap:1226] Connected to AP: 104.199.65.176:4070
Nov 22 22:30:48 volumio volumio[1135]: 2021-11-22 22:30:48 [SPTF] 22:30:48.062 E [ap:3953] Connection error:  410
Nov 22 22:30:48 volumio volumio[1135]: 2021-11-22 22:30:48 [WARN] Login failed: Bad username and/or password
Nov 22 22:30:48 volumio volumio[1135]: 2021-11-22 22:30:48 [ERR ] Could not get the playlist container.
Nov 22 22:30:48 volumio systemd[1]: spop.service: main process exited, code=killed, status=5/TRAP