Deleted Myvolumio Trial but charged anyway

Hi,

I deleted Myvolumio Trial in advance, but I got charged anyway one year Volumio Virtuoso this morning.

Paddle will not refund me because they said it is an “end sales service”, and suggested to contact directly Volumi.

I tried to delete Volumio Virtuoso and now I have no subscription, but still not refund… so I paid a full year and I cannot even use it.

Someone can help please?

Nico

Anyone can help?
I cannot even use it now and I am scared to select it again, because sure I will be charged a second time!

Send us an email and we ll support you there :wink:

To which email address should I write?