Hi,
I deleted Myvolumio Trial in advance, but I got charged anyway one year Volumio Virtuoso this morning.
Paddle will not refund me because they said it is an “end sales service”, and suggested to contact directly Volumi.
I tried to delete Volumio Virtuoso and now I have no subscription, but still not refund… so I paid a full year and I cannot even use it.
Someone can help please?
Nico
Anyone can help?
I cannot even use it now and I am scared to select it again, because sure I will be charged a second time!
Send us an email and we ll support you there 
To which email address should I write?
I have the same … what is it?
If he resigns because he doesn’t answer me, why am I charged a fee?
I suggest that the MyVolumio team deal with it quickly - it doesn’t make a good impression.
My problem was solved very quickly (and kindly) after I sent an email, as suggested by previous post.
Great 
but what address to write to?
support at volumio dot org
The proper address to write for support is
support at volumio dot org