Other DAC companies are chasing kernel.org to get their DACs supported in front of their competition, Cambridge is in no hurry.
This is the answer I got from customer service:
We have already passed your feedback through to our engineering team and I am assured that your case will be reviewed at their next meeting and taken into consideration when planning future firmware and app/product updates. Your proposal is certainly possible in theory, but at the moment it is not currently scheduled as a project for the engineering team, and any such project would need to be scheduled with consideration to how it will impact priorities for current projects.
Such a little piece of admin work (getting a quirk added to the usb audio driver), they do not have to bother any development team.
The quirk is one line of predefined code in a kernel module.
It as a shame, a way of saying “we’re not interested”.
Note:
Only thing I can offer is support for community portings and x86, for some of those we maintain our own kernel and the quirk can be added.